Jackpoty Cookie Policy

At Jackpoty Online Casino, we are committed to transparency about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them at jackpoty.com, and what choices you have regarding their use. By continuing to use our platform — whether you're exploring jackpoty casino games, checking jackpoty casino bonuses, or accessing your account — you consent to our use of cookies as described in this document.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They allow us to recognize your device on subsequent visits, remember your preferences, and improve your overall experience on our platform. At Jackpoty Online Casino, we use cookies alongside similar technologies such as web beacons, pixels, and local storage to deliver a seamless and secure gaming environment.

Cookies can be session-based (deleted when you close your browser) or persistent (remaining on your device for a set period). We use both types depending on the purpose they serve on our platform.

Who We Are

Our platform, jackpoty.com, is operated by Novatrix SRL, a company registered in Costa Rica (Registration No. 3-102-893958; Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, Costa Rica). We hold an E-gaming licence No. 0000002 issued by the Tobique Gaming Commission. If you have any questions regarding our use of cookies, you may contact us at support@jackpoty.com.

Types of Cookies We Use

We use several categories of cookies on our Jackpoty platform. Below is a detailed breakdown of each type and the purpose it serves:

Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot be disabled in our systems. They enable core functions such as jackpoty login authentication, account security, and navigation. Without these cookies, services you request — such as accessing your profile or making deposits — cannot be provided.

  • Session management and user authentication during jackpoty casino login
  • Security verification and fraud prevention
  • Load balancing across our servers
  • Remembering items in your session (e.g., active games, bet settings)

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our platform. These cookies collect anonymized information about which pages are visited most frequently, how users navigate between sections such as jackpoty slots, jackpoty live casino, and jackpoty sports betting, and where any technical errors may occur. This data helps us continually improve our services.

  • Tracking page load times and technical performance
  • Measuring traffic across different sections of our site
  • Identifying and resolving errors or broken features
  • Analyzing which jackpoty casino games are most popular among our players

Functional Cookies

Functional cookies allow our website to remember choices you make and provide enhanced, personalized features. At Jackpoty Online Casino, these may include your language preference (we support English, Italian, German, Finnish, Norwegian, French, and Portuguese), your preferred currency (EUR, USD, AUD, CAD, NOK, NZD, or supported cryptocurrencies), and other customized display settings.

  • Storing your language and regional settings
  • Remembering your preferred currency display
  • Saving your accessibility preferences
  • Retaining your last-visited game category or section

Targeting and Marketing Cookies

We and our trusted third-party partners may place targeting cookies on your device to deliver relevant advertising and promotional content. These cookies help us present offers such as our jackpoty bonus packages, jackpoty no deposit bonus promotions, and other campaign-based incentives that are relevant to your interests and usage patterns. They may also be used to limit how often you see an advertisement and to measure the effectiveness of our marketing campaigns.

  • Delivering personalized promotional offers, including jackpoty casino bonus codes
  • Measuring the performance of our advertising campaigns
  • Limiting repetitive display of the same advertisements
  • Sharing information with affiliate partners and analytics providers

Third-Party Cookies

Some cookies on our platform are placed by third-party service providers, including our game providers (such as Evolution, Pragmatic Play, NetEnt, Play'n GO, and others), payment processors, and analytics platforms. We do not directly control these cookies; however, we only work with trusted partners who comply with applicable data protection regulations.

Cookies and Your Device

Whether you access our platform via desktop browser or through our mobile-optimized site — including what players may search for as the jackpoty app or jackpoty mobile app experience — cookies operate consistently across all device types. Please note that our platform is fully accessible through web browsers on both desktop and mobile devices. Cookies function the same way regardless of how you connect to our site.

How Long Do Cookies Last?

The duration of cookies we use varies depending on their type and purpose:

  • Session cookies — expire automatically when you close your browser
  • Persistent cookies — remain on your device for a defined period (typically between 30 days and 24 months) or until you manually delete them
  • Third-party cookies — their lifespan is governed by the respective third-party provider's policy

Managing and Controlling Cookies

You have the right to control and manage the cookies stored on your device. We respect your preferences, and we provide several ways to adjust your cookie settings when using Jackpoty Online Casino.

Browser Settings

Most web browsers allow you to manage cookies through their settings. You can choose to block all cookies, delete existing cookies, or be notified when a cookie is being set. Please refer to your browser's help section for instructions specific to your browser version. Keep in mind that disabling certain cookies may affect the functionality of our site, including your ability to complete jackpoty casino login or access certain game features.

Consent Management

When you first visit our website, we display a cookie consent banner that allows you to accept or decline non-essential cookies. You may update your preferences at any time by accessing the cookie settings option available on our website. Strictly necessary cookies cannot be disabled, as they are required for the basic operation of our platform.

Opting Out of Analytics

If you wish to opt out of analytics tracking, you may use tools such as the Google Analytics Opt-out Browser Add-on or equivalent tools provided by our analytics partners. We also honor browser-level "Do Not Track" signals where technically feasible.

Cookies and Player Security

We take the security of your data seriously. Our use of cookies is always aligned with our broader privacy and data protection obligations as outlined in our Privacy Policy. We do not sell your cookie data to third parties. Any data processed through cookies by us or our partners is subject to appropriate safeguards and is used solely for the purposes described in this policy.

If you suspect any unauthorized activity on your account or have concerns about how cookies are being used, please contact our 24/7 support team via live chat or email at support@jackpoty.com.

Dispute Resolution

If you have concerns about our use of cookies or your personal data that we are unable to resolve directly, you may contact our approved Alternative Dispute Resolution provider: EGIS (available at egis.io / disputes@egis-adr.com).

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. When we make significant changes, we will notify you through a prominent notice on our website or via email where appropriate. We encourage you to review this page periodically to stay informed about how we use cookies. Your continued use of Jackpoty Online Casino following any updates constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Cookie Policy or our data practices, please do not hesitate to reach out to us:

  • Email: support@jackpoty.com
  • Live Chat: Available 24/7 on our website
  • Operator: Novatrix SRL, Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, Costa Rica

We are here to help and committed to handling your queries promptly and professionally. At Jackpoty Online Casino, your trust and privacy are our priority — and that commitment starts with being fully transparent about how we use cookies on our platform.